Refund and Returns Policy

📦 Gadcare RC – Return & Refund Policy

Effective Date: [Insert Date]

At Gadcare RC (RC: 7262173), we are committed to providing exceptional customer satisfaction. If you are not entirely satisfied with your purchase or service, we’re here to help.

🔁 Return Eligibility

You may request a return or replacement if any of the following conditions apply:

The item you received is damaged, defective, or not as described.
The product or service was delivered incorrectly.
The item is within 7 days of delivery or completion of service.

🚫 Non-Returnable Items

Certain items are not eligible for return, including:

Software or digital downloads
Products damaged due to customer mishandling
Items that have been tampered with or repaired by a third party
Custom-repaired gadgets unless covered under service warranty

💰 Refund Process

If your return is approved:

A replacement or repair will be offered first.
A full or partial refund will be processed to your original payment method, typically within 5–10 business days.
For card payments, processing times may vary depending on your financial institution.

🔧 Service Warranty

We offer a limited warranty on repairs and services performed. Warranty periods vary based on the device type and service rendered.

Warranty claims must be made within the coverage period.
Warranty covers only the specific issue we repaired, not unrelated faults.

📩 How to Initiate a Return

To initiate a return, please contact us through one of the following:

📞 Phone/WhatsApp: 08147335119
📧 Email: gadcarerc@gmail.com
🕒 Business Hours: Mon–Sat, 8 AM – 6 PM

Please provide your invoice number, date of purchase, and detailed reason for the return or refund request.

🛠️ Important Notes

Returned items must be inspected by our technicians before refunds are approved.
Pick-up for returns may be arranged for eligible locations.
We reserve the right to deny any return that does not meet our policy conditions.

Thank you for choosing Gadcare RC — your trusted partner in gadget care!