Privacy Policy

1. About GadCare RC

GadCare RC is a technology company providing technology products and services, including device sales, repairs, IT support, procurement, networking, security solutions, solar solutions, software development, and related technology services.

Privacy contact: info@gadcarerc.com | +234 814 733 5119 | gadcarerc.com

2. Information We Collect

Depending on how you interact with us, we may collect your name, phone number, email address, delivery or service location, information about a device submitted for repair, product or service requests, order and transaction information, messages and other communications, and information you provide through contact, enquiry, repair, or service forms.

We may also automatically receive certain technical information when you use our website, such as your browser type, device type, IP address, pages visited, and basic website usage information.

3. How We Use Your Information

We may use the information we collect to respond to enquiries, process orders and service requests, provide repairs and technical support, arrange delivery or collection, communicate about orders or services, provide quotations and invoices, manage customer relationships, improve our products, services and website, maintain website security, prevent fraudulent or unauthorized activity, and send relevant updates or promotions where permitted.

4. Device and Repair Information

When you give us a device for diagnosis or repair, we may need to record information about the device, such as its make, model, serial number, condition, reported fault, repair status, and service history.

Customers are responsible for backing up important data before submitting a device for repair unless otherwise agreed. We will take reasonable steps to protect customer devices and information while they are in our care.

5. How We Share Information

We do not sell your personal information.

We may share limited information with trusted service providers or third parties when reasonably necessary to provide a service, process an order, complete a delivery, operate our website, process payments, provide technical services, or meet legal requirements. We may also disclose information where required by law, regulation, legal process, or a lawful request from an authorized authority.

6. Payments

Where payments are processed through third-party payment providers, your payment information may be handled directly by the relevant payment provider under its own privacy and security policies. GadCare RC does not intentionally store complete payment card details unless there is a legitimate and secure reason to do so.

7. Cookies and Website Technologies

Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand how visitors use the website, improve performance, and support relevant website features. Some third-party services integrated into our website may also use cookies or similar technologies according to their own policies.

8. Marketing Communications

If you provide your contact information, we may occasionally contact you about products, services, offers, updates, or other information that may be relevant to you, where permitted by applicable law. You can ask us to stop sending marketing communications at any time.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining business records, resolving disputes, enforcing agreements, and meeting legal, accounting, or regulatory obligations.

11. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to ask what personal information we hold about you, request correction of inaccurate information, request deletion where legally applicable, object to or restrict certain uses, withdraw consent where processing is based on consent, and request information about how your data is being used.

12. Children's Privacy

Our website and services are not intentionally designed to collect personal information from children without appropriate authorization. If you believe that a child has provided personal information to us without appropriate consent, please contact us.

13. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of websites operated by third parties.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or legal requirements. When we make changes, we will update the Last updated date at the top of this page.

15. Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or the way GadCare RC handles your personal information, please contact us at info@gadcarerc.com or +234 814 733 5119.