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Do you sell brand new and UK used
Yes, we offer both brand new and UK used devices
Are your UK used devices covered by warranty?
Yes, all our certified UK used gadgets come with a warranty period ranging from 30 to 90 days, depending on the device.
What is your return policy for purchased items?
We accept returns within 7 days for items in original condition, subject to our return policy terms.
Do your new devices come with a manufacturer’s warranty?
Yes, all new products are covered by the standard manufacturer’s warranty. We also assist in warranty claims if needed.
What services does Gadcare RC offer?
We specialize in the sales, maintenance, and repair, of electronic gadgets for both individuals and businesses.
What types of devices do you repair?
We repair smartphones, laptops, desktops, printers, UPS systems, industrial electronics, and other digital devices.
Do you offer on-site repairs?
Yes, we offer on-site repair services for businesses and individuals.
Can I schedule a pick-up and delivery for my device?
Absolutely. We provide convenient pick-up and delivery options to save you time.
Do you serve corporate clients or just individuals?
We proudly serve both. Whether you're a private customer or a large organization, we tailor our services to your needs.
Is there a warranty on repairs?
Yes, we provide a warranty on all our repairs. The duration depends on the type of service rendered.
How long does a typical repair take?
Most basic repairs are completed within 24–72 hours. Timeframes may vary based on the issue and parts availability.
Do I need to book an appointment?
Walk-ins are welcome, but we recommend scheduling an appointment for faster service.
Where is your repair center located?
You can find us at our service location listed on the Contact page of our website.
What are your working hours?
We are open Monday to Saturday, 8 AM – 7 PM.
Do you offer maintenance contracts for companies?
Yes, we offer affordable maintenance plans tailored for businesses of all sizes.
Can you handle bulk device repairs?
Yes. We specialize in handling multiple device repairs efficiently for offices, banks, and institutions.
Are your technicians certified?
Yes, our technicians are highly trained and certified in handling a wide range of electronic devices.
Can we get a service-level agreement (SLA)?
Absolutely. We provide SLAs to ensure service quality and response times for our business clients.
How much does a typical repair cost?
Prices vary depending on the device and the issue. Contact us for a free diagnosis and quote.
What payment methods do you accept?
We accept cash, bank transfers, and debit cards (on-site and on web).
Do you offer discounts for bulk or repeat repairs?
Yes, we offer special pricing for bulk repairs and loyal customers.
Can I track the status of my repair?
Yes, once your device is logged, we’ll keep you updated through SMS, email, or a tracking portal.
What should I do before handing in my device?
Please back up your data and remove any SIM or memory cards if possible. We handle all devices securely, but this helps protect your data.
